Guide for Water Avenue Coffee Subscribers

A coffee subscription is a great way to make sure you never run out of your favorite cup for those busy days. 

Once subscribed with Water Avenue Coffee, charges will be processed according to your specifications, starting on the day you enroll in the service unless otherwise noted.

Orders placed before 2 pm will be roasted and shipped next day.  Orders placed after 2pm will be shipped two days later.

*Charges that are processed Thursday - Sunday will be roasted and shipped on Mondays.

 LOGIN TO YOUR ACCOUNT 

Our subscriber's customer portal can be accessed at any time through your personal account through our site. There you can make changes regarding the following options:

DELIVERY SCHEDULE

  • Know which dates your orders will be processed
  • Skip orders if you will be away from shipping address for the week.

SUBSCRIPTION TYPE

  • Review your current subscription.
  • Make changes coffee options, frequency, and quantity.

BILLING INFORMATION

  • Update billing information

PURCHASE HISTORY

  • Look at your past subscription orders

 

*national holidays and delays thru the Post Office may occur